Privacy Policy | Abaya Store

At Abaya Store, we fully understand the importance of your privacy and the trust you place in us. We are committed to protecting your personal data and any sensitive information you share with us. This policy explains how we collect, use, and protect your information in accordance with best practices in the fashion and e-commerce industry.

1. Information We Collect

We may collect the following types of information to provide our services effectively:

• Contact Information: such as your name, email address, delivery address, and phone number (e.g., +966 53 554 9535).
• Order Information: details of your abaya purchases, such as size, color, customization requests, and style preferences.
• Uploaded Files: any reference images provided for custom abaya designs.
• Payment Information: details necessary to complete transactions. We do not store credit card data.

2. How We Use Your Information

We use the information you provide exclusively for the following purposes:

• Processing and managing your abaya orders and custom requests.
• Communicating with you regarding your orders, support, and inquiries.
• Improving our product quality and overall shopping experience.
• Sending promotional updates or offers, only with your explicit consent.

3. Protecting Your Information

At Abaya Store, we prioritize your data security. Our protection measures include:

• Secure Storage: customer and order information is stored on encrypted, secure servers.
• Restricted Access: only authorized team members working directly on your orders may access your information.
• Strict Confidentiality: we do not share your information with any third party unless you provide written consent or if required by law.
• Retention Period: we keep your order data for a limited time to support future reorders. You may request permanent deletion at any time.

4. Your Rights

As a user of our website, you have the right to:

• Know what information we hold about you.
• Request correction or update of your personal data.
• Request deletion of your personal data, subject to legal or contractual limitations.
• Withdraw consent for receiving marketing messages at any time.
• Ask questions about any part of this privacy policy.

5. Policy Updates

We may update this privacy policy from time to time to reflect changes in our practices or for regulatory reasons. Any updates will be posted on this page. We recommend reviewing it periodically.

Thank you for choosing Abaya Store as your trusted destination for elegance and quality.